Frequently Asked Questions
Everything you need to know about your Brazilian Jiu-Jitsu gear and training videos.
How do I access my digital instructional videos after purchase?
Once your purchase is complete, your videos will be instantly available in the 'My Library' section of your account. You can stream them on any device or via our mobile app for offline viewing.
What is your return policy for physical gear like Gis and rash guards?
We offer a 30-day return policy for all unworn and unwashed gear in its original packaging. Please note that for hygiene reasons, items that have been used in training cannot be returned.
How long does shipping take for domestic and international orders?
Domestic orders within the US typically arrive in 3-5 business days. International shipping times vary by destination but generally take between 7-21 business days depending on customs processing.
Do you offer a satisfaction guarantee on instructional content?
Yes, we stand by the quality of our world-class instructors. If you are not satisfied with your digital purchase, please contact our support team within 30 days for assistance with an exchange or credit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine the correct Gi size for my body type?
Every product page includes a detailed size chart. Since BJJ Gis are made of cotton and may shrink slightly, we recommend checking the specific height and weight ranges provided for each brand.